ff66's Privacy Policy
Your personal information is completely safe with us — ff66 uses SSL encryption and strict data protection practices to protect your privacy.
Table of Contents
- 1. Introduction & Scope
- 2. Types of Information Collected
- 3. How Information Is Collected
- 4. Purpose of Using Information
- 5. Data Storage & Security
- 6. Sharing Information with Third Parties
- 7. Cookies & Tracking Technologies
- 8. User Rights
- 9. Privacy of Minors
- 10. Policy Changes & Updates
- 11. Contact Us
1. Introduction & Scope
ff66 is a safe and reliable online gaming platform for players in Bangladesh. We believe that protecting the privacy of your personal information is our foremost responsibility. This privacy policy (referred to hereinafter as the "Policy") informs you in detail about what kind of information ff66 collects, how that information is used, with whom it may be shared, and what steps we take to protect your data.
This Policy applies to the ff66 website, mobile interface, and all other related services. When you open an account on ff66, use the platform, or contact us in any way, you fall within the scope of this Policy.
We may update this Policy from time to time. For important changes, we will notify you in a timely manner. The latest version of the Policy will always be available on this page.
2. Types of Information Collected
Personally Identifiable Information
When you register on ff66 or use our services, we may collect the following information:
- Full name (in Bengali or English)
- Date of birth (for age verification purposes)
- Email address
- Mobile number
- Residential address
- National ID card or passport details (when identity verification is required)
Financial Information
To provide deposit and withdrawal services, we process information related to financial transactions. ff66 accepts payments via bKash, Nagad, Rocket, and bank transfer. Account numbers or bank details associated with these payment methods are stored in encrypted form in our systems.
Important: We never store your full PIN, password, or secret code. Industry-standard encryption technology is used to protect payment information.
Technical & Usage Information
While using the platform, the following technical information may be collected automatically:
- IP address and device type
- Browser type and version
- Date and time of access (Bangladesh Standard Time)
- Information about which pages you visited
- Referral source (which site you came from)
- Session duration and navigation patterns
3. How Information Is Collected
Information Provided Directly
You provide information directly when you fill out a registration form on ff66, update your account details, or contact our support team. This information is collected only with your consent.
Automatic Collection
Some technical information is collected automatically while using the ff66 platform. This includes server logs, cookies, and similar tracking technologies. This information is primarily used to improve the performance of the platform and to ensure security.
Information Received from Third Parties
For identity verification and fraud prevention purposes, we may in some cases verify information from trusted third parties. However, such data sharing is always done on a legal basis and in accordance with security standards.
4. Purpose of Using Information
ff66 uses the information collected for the following purposes:
- Account management: To create, verify, and maintain your account.
- Service delivery: To manage deposits, withdrawals, and gaming activities.
- Ensuring security: To prevent unauthorized use of accounts and fraud.
- Meeting legal obligations: To comply with applicable laws and regulations.
- Customer support: To resolve your issues and complaints.
- Platform improvement: To conduct analysis for improving the user experience.
- Communications: To send important updates, policy changes, or account-related notifications.
- Responsible gaming: To identify excessive gaming and provide necessary support.
ff66 never sells your personal information or transfers it to third parties for unnecessary commercial purposes.
5. Data Storage & Security
Data Retention Period
ff66 retains your personal information only for as long as it is necessary or legally required. Even after an account is closed, some information may be retained for a specified period for legal obligations, dispute resolution, or fraud prevention purposes.
Technical Security Measures
To protect your information, ff66 applies the following security technologies and practices:
- SSL encryption — all data exchanged between the website and server is fully encrypted.
- Firewall and intrusion detection systems.
- Encrypted database — stored data is kept in encrypted form.
- Two-Factor Authentication support.
- Regular security audits and vulnerability testing.
- Restricted access — only authorized staff can access the necessary information.
Response to Data Breaches
Even with our utmost precautions, if a data breach occurs, ff66 will promptly investigate the incident and notify affected users in a timely manner. We follow a clear response plan to handle such situations.
6. Sharing Information with Third Parties
ff66 does not sell your personal information to third parties. However, some information may be shared in the limited circumstances described below:
Service Provider Partners
We work with trusted partners for payment processing, identity verification, and technology services. These partners may only use the information for specified purposes and are contractually bound to comply with our privacy standards.
Legal Obligations
We may be required to provide relevant information to comply with court orders, lawful requests from government authorities, or applicable legal requirements.
Fraud Prevention
To prevent online fraud and money laundering, certain information may be verified with other authorized agencies in accordance with industry standards.
7. Cookies & Tracking Technologies
What Are Cookies and Why Are They Used
Cookies are small text files stored in your browser. ff66 uses the following types of cookies:
- Essential cookies: To ensure the core functionality of the platform — maintaining login sessions, security verification.
- Functional cookies: To remember your preferences and settings.
- Analytics cookies: To analyze platform usage and improve services.
Cookie Controls
You can control cookies through your browser settings. Please note that disabling essential cookies may cause some ff66 services to not work properly. Analytics cookies are entirely optional and you can disable them at any time.
8. User Rights
All registered users of the ff66 platform have the following rights regarding their own information:
- Right to access: You have the right to know what information we hold about you.
- Right to rectification: You have the right to request correction of any inaccurate information in your data.
- Right to erasure: In certain circumstances, you may request deletion of your information (where there are no legal obligations to retain it).
- Right to restrict processing: In certain cases, you may request that processing of your information be restricted.
- Right to object: You have the right to object to marketing communications and to opt out of them.
- Right to data portability: The right to request your information in an easily accessible format.
To exercise these rights, please contact our support team. We will process all valid requests in a timely manner.
9. Privacy of Minors
ff66 is for those aged 21 and above only — this is a firm policy of ours. We do not knowingly collect any personal information from minors.
An age verification process is followed at the time of registration. If for any reason we believe that a minor has provided information, we will immediately delete that information and the associated account will be closed.
If you believe that a minor has registered on ff66, please contact us.
10. Policy Changes & Updates
ff66 reserves the right to update this privacy policy from time to time. If any significant changes are made to the Policy, we will notify you in the following ways:
- A notification will be displayed on the platform.
- A notification will be sent to your registered email address.
- The latest version of the Policy will be published on this page.
If you continue using ff66 after an update, it will be considered that you have agreed to the new policy. If you do not agree to the changes, you have the right to stop using the platform and to request that your account be closed.
11. Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, ff66's support team is always ready to help. Our support is available 24 hours a day, 7 days a week in both Bengali and English.
Ways to Contact Us
- Live Chat: Contact us directly via live chat on the platform — available 24/7.
- Email: [email protected]
- Privacy-related requests are generally processed on business days.
Enjoy a secure gaming experience at ff66. Please also read our Responsible Gaming Policy and Terms & Conditions pages.